Terms of Use & Sale
These Terms of Use and Sale govern your access to and use of the ROHO website and the purchase of ROHO products. By using this website or placing an order, you agree to be bound by these terms.
ROHO products are manufactured in Kenya and sold internationally. By placing an order, you acknowledge that your purchase may be subject to cross-border shipping, import duties, taxes, and local regulatory requirements depending on your country of delivery.
You must be of legal drinking age in your country of residence to access this website and purchase our products. By using this site, you confirm that you meet this requirement. We reserve the right to implement age verification checks and to refuse or cancel orders where compliance cannot be confirmed.
All orders are subject to availability and acceptance. Once an order is placed, you will receive confirmation, but this does not constitute final acceptance until the product has been dispatched. We reserve the right to refuse or cancel orders where necessary, including in cases of suspected fraud or regulatory restrictions.
Delivery times are estimates and may be affected by customs processing, regulatory checks, or logistical constraints beyond our control. For international shipments, you may be responsible for applicable import duties, VAT, excise taxes, or other local charges. ROHO is not responsible for delays, additional costs, or confiscation due to local import restrictions or alcohol regulations.
Due to the nature of alcoholic products, returns may be limited or restricted depending on local laws. Where permitted, returns will only be accepted for damaged or defective goods, and must be reported within a reasonable timeframe upon delivery.
All content on this website, including branding, text, imagery, and design, is the intellectual property of ROHO and may not be reproduced or used without prior written consent.
To the fullest extent permitted by law, ROHO shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of our products. Nothing in these terms excludes liability that cannot be excluded under applicable law, including under the Consumer Rights Act 2015 and equivalent EU consumer protection laws.
These terms shall be governed by the laws of England and Wales and Kenya, and disputes shall be subject to the competent courts of that jurisdiction, unless otherwise required by mandatory consumer protection laws.